Privacy

What you give us in a quote request

• Your name and how you want to be contacted, with the phone number and/or email you enter.
• The service address, town and ZIP, and details about the job (size, condition, vehicle, notes, timing).
• Any photos you choose to add (resized and stored with your request).
• Optional answers: how you heard about us, and whether you want marketing emails.

Ian uses these details to respond to your request — to ask questions, send a quote, arrange a time, do the job, and keep a record of the work and payment. Getting a quote never requires agreeing to marketing.

What's collected automatically

• To stop spam, a one-way scrambled version of your internet address is kept for up to 24 hours. We don't store the address itself.
• If you arrived from a tagged link (for example an ad), the campaign tags in that link (utm_source, utm_medium, utm_campaign, utm_content, utm_term, and Facebook's fbclid) and the page you landed on are saved in your browser and attached to your request. This tells us which ads bring in requests. Nothing personal is put in these tags.

Your tracking choice

If your browser sends Global Privacy Control, we don't save campaign tags. You can also switch this off for this device:

Messages

• Ian contacts you about your request by the method you chose (call, text or email), personally.
• No automated text messages are sent at this time.
• Marketing emails are only sent if you ticked that box. To stop, reply or contact Ian.

Who helps us run the site

• Vercel hosts this website.
• Turso stores the request database, including photos.

How long we keep it

We haven't set a fixed retention period. Records are kept so Ian can look after your job and any repeat visits. You can ask for your information to be deleted at any time.

Your requests

To see, correct or delete the information we have about you, or to stop marketing, call or text Ian at 910-759-1843.